Make calls with Google Duo - Android (2024)

You can use Google Duo to make video or voice calls. All calls are made through your mobile data plan or a WiFi connection. Calls don't use your mobile minutes. If you use your mobile data, charges may apply.

On mobile, you can also create, schedule, or join a meeting through the Duo app. Learn how to use Google Meet features in the Google Duo app.

Before you begin

Set up Google Duo

Start a video or voice call

Make sure you have the latest version of the Duo app and Android 7.0 and up.

  1. Open the Google Duo app Make calls with Google Duo - Android (1).
  2. At the top, search contacts or dial a number.
  3. Tap the contact or number to call.
  4. Choose an option:
    • To make a video call, tapMake calls with Google Duo - Android (2)Call.
    • To make an audio-only call, tap Voice callMake calls with Google Duo - Android (3).

Use Google Duo on Google Home device

Important: Your Google Assistant language must be set to English US, English UK, Canadian English, or French Canadian.

  1. On your Android device, open the Duo app Make calls with Google Duo - Android (4).
  2. At the top of your contact list, tap Call Home.

Google Duo calls any Google Home device you’re signed in to, like Smart Displays with Google Assistant.

Start a group video call

You can have up to 32 participants in a group video call on Google Duo.

Create a group

  1. Open the Google Duo app Make calls with Google Duo - Android (5).
  2. At the bottom right, tap New call Make calls with Google Duo - Android (6) Create group.
  3. Choose your contacts.
  4. Tap Done.
  5. Optional: Your video is on by default. Tap Video Make calls with Google Duo - Android (7)to turn your video off or on.
  6. Tap Start Make calls with Google Duo - Android (8).

Tip: You can name the group. Tap Edit Make calls with Google Duo - Android (9), enter a name, and tap Save. The name appears for everyone in the group.

Share a link to start a group call

  1. Open the Duo app Make calls with Google Duo - Android (10).
  2. At the bottom right, tap New call Make calls with Google Duo - Android (11) Create group.
  3. Select your contacts.
  4. Tap Done.
  5. To share the link or add contacts, tap Copy Make calls with Google Duo - Android (12) or Share Make calls with Google Duo - Android (13).
    • If the recipient clicks the link on a computer, it opens duo.google.com.
    • If the recipient taps the link on mobile and Google Duo is installed, the Google Duo app opens.
    • If the recipient taps the link on mobile and Google Duo isn’t installed, the link opens Google Duo in Google Play or the App Store.
  6. Tap Start.

Call an existing group or join a live group call

Important: Child accounts can only join groups if at least one of their contacts is in that group.

  1. Open the Google Duo app Make calls with Google Duo - Android (14).
  2. At the bottom right, tap New call.
  3. Under “Groups,” call a group or join a live group. If “Live” is under the group name, the call is live and you can join.
  • To call an existing group:Tap the group name or participants Make calls with Google Duo - Android (15) Start Make calls with Google Duo - Android (16).
  • To join a live group call:Tap the group name or participants Make calls with Google Duo - Android (17) Join Make calls with Google Duo - Android (18).

Rename a group, add members, reset a group link, or leave a group

  1. Open the Google Duo app Make calls with Google Duo - Android (19).
  2. At the bottom right, tap New Call.
  3. Under “Groups,” tap a group Make calls with Google Duo - Android (20) More options Make calls with Google Duo - Android (21).
  4. Choose an option and follow the instructions on the screen.

Suspicious groups

If you get a group invite that includes blocked accounts or people outside your contacts, Google Duo marks the group as suspicious. Google Duo won’t give you any information about group members you blocked.

You can join or decline the group. If you join, Google Duo won’t unblock people you blocked.

Remove a group member

  1. Open the Google Duo app Make calls with Google Duo - Android (22).
  2. At the bottom right, tap New Call.
  3. Under “Groups,” tap a group.
  4. Touch and hold the contact you want to remove.
  5. Tap Remove from group.
    • Optional: You can also block the group member.

Tip: If the person you blocked clicks the original link to rejoin the group, they get a message that the group doesn’t exist. The group link is refreshed for everyone else in the group. Learn about blocked numbers in group calls.

Make Google Duo calls from other apps

If your carrier has video calling and you and the person you call:

  • Have the same carrier: The call might use your carrier’s video service.
  • Have different carriers: The call uses Google Duo.

Call from the Phone app

To use Google Duo with the Phone app, make sure you have version 13.0 and up.

  1. Open the Phone app Make calls with Google Duo - Android (23).
  2. Choose a contact Make calls with Google Duo - Android (24) History Make calls with Google Duo - Android (25).
  3. On the bottom, tap Video call Make calls with Google Duo - Android (26).

Tip: Video calls on Google Duo may not be available for every contact.

Call from the Contacts app

To use Google Duo with the Contacts app, make sure you have version 2.1 and up.

  1. Open the Contacts app Make calls with Google Duo - Android (27).
  2. Open a contact’s info card.
  3. Tap Video Make calls with Google Duo - Android (28).

Call from the Messages app

To use Google Duo with the Messages app, make sure you have version 2.6 and up.

  1. Open the Messages app Make calls with Google Duo - Android (29).
  2. Open a conversation.
  3. On the top, tap Make a video call Make calls with Google Duo - Android (30).

Call from Google Assistant

You can start a Google Duo video call when you say or enter:

  • "OK Google, Duo call [name]."
  • "OK Google, Video call [name]."

Fix problems with calls

  • Make sure you install the latest version of Google Duo.
  • Check that you registered Google Duo:
    • Verify your phone number.
    • Allow Google Duo to find your contacts.

Learn how to stop getting Google Duo calls.

Can’t make video calls

If you’re on Android 8.0 and up, sync your Google Duo settings. Tap Settings Make calls with Google Duo - Android (31) Accounts Make calls with Google Duo - Android (32) Duo Make calls with Google Duo - Android (33) Account sync Make calls with Google Duo - Android (34) More options Make calls with Google Duo - Android (35)Make calls with Google Duo - Android (36) Sync now.

Can't find effects or filters

If there are no effects or filters, you may have an older version of Android. These features work on Android 9 and up. ⁠Learn how to check your Android version.

Not getting call notifications

Make sure:

  • You have the latest version of the Google Duo app.
  • You're connected to WiFi.
  • You have a data connection.

Learn how to fix missing or delayed calls.

Related articles

  • Make Duo calls with your speakers or displays
  • Learn how to set up Google Duo
  • Learn how to find and invite contacts
  • Use Google Meet features in the Google Duo app
  • Get started with calling in Google Meet
  • Download the Google Meet Progressive Web App on your computer

Need more help?

Try these next steps:

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Make calls with Google Duo - Android (2024)
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